The customer has the right to withdraw from the contract without having to justify himself or herself and without penalty.
He has a period of 14 days from the delivery of the order, it being specified that if this period normally expires on a Saturday, a Sunday or a public holiday, it is extended until the next working day.
After the 14-day period, and in the event that an item is not to your liking, the customer may exchange it or request a refund (excluding sales and promotions) within 30 days from the date of receipt of your order. To do this, simply return the unworn item, having filled in the delivery note attached to your order, to the following address:
Marie Puce
60 rue du Cherche Midi
75006 Paris
The customer is responsible for return shipping costs, taxes and customs duties.
Refunds
Refunds are possible except for sales, promotions and end of series.
Refunds are made by bank transaction on the credit card or paypal account used to pay for the order. The refund is based on the price of the product returned at the time the order was placed. The refund is made within 15 days of receipt of the returned product.
The returned items must be in new condition and with the label. Stained, worn or unlabelled items will not be refunded. If an item received by Marie Puce is not reimbursed due to its condition, the customer will be informed by email and will be able to collect it.
Gift cards
The Marie Puce gift card is valid for one year from the date of purchase on the website. It contains a unique code that can be used on one or more occasions for the amount of the card. It can be supplemented by another means of payment. The Marie Puce gift card is not accepted in shops and cannot be exchanged or reimbursed, particularly if it is no longer valid. If the gift card code is lost, it can be sent by post to Marie Puce, 60, rue du Cherche-Midi, 75006 Paris, on presentation of a valid ID.